Channel Manager

Wati
Hong Kong
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship building","Business negotiation","Result-oriented mindset","Communication","Partner enablement"]

Own partner recruitment, management, and enablement for Wati’s channel strategy across the Greater China Region. Build a channel ecosystem, deliver training and support, and co-manage key customer opportunities to improve sales conversion. Drive revenue performance through regional growth planning, partner evaluation/incentives, and continuous market intelligence that feeds actionable insights into product and marketing—focused on Chinese outbound merchants.

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Wati
Wati
10 months ago

Channel Manager

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Last checked: 23 hours agoStatus: Live

Job Summary

Own partner recruitment, management, and enablement for Wati’s channel strategy across the Greater China Region. Build a channel ecosystem, deliver training and support, and co-manage key customer opportunities to improve sales conversion. Drive revenue performance through regional growth planning, partner evaluation/incentives, and continuous market intelligence that feeds actionable insights into product and marketing—focused on Chinese outbound merchants.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Recruit and sign high-potential channel partners (e.g., advertising agencies, e-commerce service providers, MarTech resellers) aligned with Greater China Region goals.
  • •Manage and enable partners through training and support, and co-manage key customer opportunities to improve collaboration efficiency and sales conversion.
  • •Own sales performance for assigned channels by designing regional growth strategies and defining each partner’s growth success plan.
  • •Establish channel evaluation, communication, and incentive mechanisms to improve efficiency and optimize resource allocation.
  • •Continuously gather competitive insights and partner feedback, integrating cross-border e-commerce and marketing trends to inform product and marketing strategy.

Key Requirements

  • •5+ years of experience in channel development, business partnerships, or ecosystem building, preferably from SaaS or cross-border advertising.
  • •Strong partner network serving Chinese outbound merchants, such as ad agencies, e-commerce service providers, system integrators, or crowdfunding platforms.
  • •Ability to communicate professionally in written English for email and product understanding.
  • •Strong relationship-building and business negotiation skills with a result-oriented mindset.
  • •Preferred: familiarity with WhatsApp Business API, cross-border e-commerce SaaS, or MarTech products.
Experience:5+ yearsSaaSCross-border advertisingMarTechStartupCross-border e-commerce
Education:Bachelor's
Skills:Relationship buildingBusiness negotiationResult-oriented mindsetCommunicationPartner enablement
Languages:English
Tech Stack:WhatsApp Business API

Company Brief

Wati
Provides a WhatsApp-based customer engagement platform that helps businesses manage sales, support, and marketing conversations in one shared inbox. The product includes automation, broadcasts, chatbots, and team collaboration tools for messaging-led workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Hong Kong, Hong Kong
Founded: 2018
WebsiteLinkedIn