Localisation QA Specialist

Monzo Bank
Cardiff, London
Workplace: RemoteFull timeGBP 68,000 - 88,000 annuallyFunction: QA, Test & Release EngineeringSkills: ["Organisational skills","Problem investigation","Prioritisation","Stakeholder collaboration","Documentation"]

Own and continuously improve Monzo’s localisation QA processes for translated, customer-facing product experiences. Partner with in-language editors and testers, product, engineering, and localisation partners to ensure reviews happen efficiently, consistently, and with the right context. Build reusable test cases, playbooks, and resources to scale QA across countries and languages, triage localisation issues, and spot-check for regressions after product changes.

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FursaFursa
Monzo Bank
Monzo Bank
3 days ago

Localisation QA Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own and continuously improve Monzo’s localisation QA processes for translated, customer-facing product experiences. Partner with in-language editors and testers, product, engineering, and localisation partners to ensure reviews happen efficiently, consistently, and with the right context. Build reusable test cases, playbooks, and resources to scale QA across countries and languages, triage localisation issues, and spot-check for regressions after product changes.
Location: Cardiff, London
Workplace: Remote
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Run and maintain localisation QA processes, including coverage tracking, journey inventories, priorities, QA checks, severity levels, and reporting.
  • •Work with in-language editors and testers to review localised experiences efficiently and consistently.
  • •Create and maintain reusable test cases, playbooks, test recipes, deeplinks, and other resources to support complex journey reviews.
  • •Act as a point of contact when localisation reviewers are blocked, investigating issues and coordinating with product or engineering teams to unblock testing.
  • •Triage localisation bugs and feedback, route issues to the right teams, and coordinate re-testing to prevent localisation regressions after product changes.

Pay and Benefits

Salary: GBP 68,000 - 88,000 annually
Perks:Learning Budget

Key Requirements

  • •Experience in localisation QA, software QA, internationalisation, language operations, or a related area.
  • •Ability to test mobile or web products and work through complex user journeys.
  • •Strong understanding of customer-facing quality, including when translations are technically correct but not contextually right.
  • •Comfort investigating problems, reproducing issues, and gathering the information needed to resolve them.
  • •Organised approach to turning manual processes into clear, repeatable ways of working.
Experience:LocalisationInternationalisation
Skills:Organisational skillsProblem investigationPrioritisationStakeholder collaborationDocumentation

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Monzo Bank
Monzo is a UK-based digital bank offering mobile-first current accounts, savings, business banking, and financial tools focused on transparency, low fees, and real-time money management for consumers and small businesses.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn