Senior Corporate Operations Executive

Oversee and improve operational efficiency across cash handling and inbound/outbound express processes. Support express operations, create process maps, and define SLAs and KPIs for partners and agents. Design end-to-end shipment cycles, ensure onboarding training, and follow quality-of-service procedures. Use dashboards, business analysis, rate studies, and statistical/root-cause methods to drive continuous improvement, automate reporting, and support pricing and profitability decisions.