Senior Corporate Operations Executive

Aramex
Amman
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Critical and strategic thinking","Problem solving","Communication","Stakeholder management","Analytical skills"]

Oversee and improve operational efficiency across cash handling and inbound/outbound express processes. Support express operations, create process maps, and define SLAs and KPIs for partners and agents. Design end-to-end shipment cycles, ensure onboarding training, and follow quality-of-service procedures. Use dashboards, business analysis, rate studies, and statistical/root-cause methods to drive continuous improvement, automate reporting, and support pricing and profitability decisions.

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Aramex
Aramex
1 month ago

Senior Corporate Operations Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Oversee and improve operational efficiency across cash handling and inbound/outbound express processes. Support express operations, create process maps, and define SLAs and KPIs for partners and agents. Design end-to-end shipment cycles, ensure onboarding training, and follow quality-of-service procedures. Use dashboards, business analysis, rate studies, and statistical/root-cause methods to drive continuous improvement, automate reporting, and support pricing and profitability decisions.
Location: Amman
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support and monitor express operations to ensure efficient workflow.
  • •Create process maps for partners and agents and define SLAs and KPIs for each process.
  • •Design end-to-end shipment cycles, manage onboarding training, and conduct express awareness for new agents.
  • •Review and improve operations dashboards and automate periodic reports with the global BIE team.
  • •Perform rate studies, apply statistical and root-cause analysis, and develop corrective action plans for shipment cycle pain points.

Key Requirements

  • •Bachelor’s degree in industrial engineering.
  • •Minimum 2 years of experience in Business Development, Business Analysis, or Operations.
  • •Strong critical and strategic thinking with problem-solving capability.
  • •Strong communication and ability to work with multiple stakeholders efficiently.
  • •Advanced Excel skills and experience using Microsoft Power BI and Tableau.
Experience:2+ yearsOperationsBusiness analysisBusiness development
Education:Bachelor's in industrial engineering
Skills:Critical and strategic thinkingProblem solvingCommunicationStakeholder managementAnalytical skills
Tech Stack:ExcelMicrosoft Power BITableauExcel MacrosMicrosoft Access

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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Glassdoor: 3.2
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