Sales Support Associate III

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional customer experience by greeting clients warmly, assisting at the cash wrap, and keeping the sales floor visually well-maintained. Accurately operate POS, manage cash handling per policy, and support add-on and gift card sales. Ensure smooth product flow by receiving, processing, and organizing shipments and transfers, maintaining stockroom cleanliness, replenishing inventory, and adhering to Loss Prevention standards in a fast-paced retail environment.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by greeting clients warmly, assisting at the cash wrap, and keeping the sales floor visually well-maintained. Accurately operate POS, manage cash handling per policy, and support add-on and gift card sales. Ensure smooth product flow by receiving, processing, and organizing shipments and transfers, maintaining stockroom cleanliness, replenishing inventory, and adhering to Loss Prevention standards in a fast-paced retail environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance by anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash per policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customer requests while following Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service, with education and experience considered together.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Ability to use cash register systems and basic computer tools, including iPad/laptop and Mobile POS, plus ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service; strong English proficiency.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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