Workforce Management Senior Manager

Delivery Hero
Riyadh
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8-10 yearsEducation: bachelorsSkills: ["Leadership","Strategic planning","People management","Communication","Analytical thinking"]

Senior leadership role responsible for planning and allocating workforce resources, overseeing staff scheduling and KPI tracking, and guiding the workforce management function to improve efficiency and productivity. Leads a team, collaborates with IT to optimize WM technology, and aligns division goals with OKRs and strategic planning within HungerStation/Delivery Hero in Riyadh.

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Delivery Hero
Delivery Hero
6 months ago

Workforce Management Senior Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Senior leadership role responsible for planning and allocating workforce resources, overseeing staff scheduling and KPI tracking, and guiding the workforce management function to improve efficiency and productivity. Leads a team, collaborates with IT to optimize WM technology, and aligns division goals with OKRs and strategic planning within HungerStation/Delivery Hero in Riyadh.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Plan and execute workforce planning to ensure the right number of employees with the right skills.
  • •Oversee staff scheduling to meet demand while managing labor costs.
  • •Define, track, and report on WM KPIs to assess staffing efficiency and performance.
  • •Analyze performance metrics and implement improvements.
  • •Provide leadership to the WM team and collaborate with IT to optimize WM technology.

Key Requirements

  • •8–10 years of relevant experience
  • •Bachelor's degree in Business, Management, or a related field is required
  • •Master’s degree in a relevant field is preferred
  • •Experience in workforce management, budgeting, and strategic planning is preferred
  • •Strong leadership and people management skills
Experience:8-10 yearsWorkforce managementOperationsBudgetingPlanning
Education:Bachelor's in Business Administration
Skills:LeadershipStrategic planningPeople managementCommunicationAnalytical thinking
Languages:English
Tech Stack:Workforce management software

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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