Field Sales Account Manager - Brooklyn, NY

RealReal
United States
Workplace: HybridFull timeUSD 64,750 - 67,900 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Relationship-building","Communication","Problem-solving","Organizational skills","Independent work"]

Drive revenue growth for a luxury consignment marketplace by acquiring high-end items from existing clients in your assigned Brooklyn territory. Reconnect with established consignors through daily outreach and in-home appointments, meet monthly quotas, and guide clients through consignment contracts and pricing expectations. Manage end-to-end pickup/shipment coordination, deliver a white-glove client experience, and collaborate with Retail and Consignor Relations teams while spending 70%+ of your time in the field.

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RealReal
RealReal
1 month ago

Field Sales Account Manager - Brooklyn, NY

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive revenue growth for a luxury consignment marketplace by acquiring high-end items from existing clients in your assigned Brooklyn territory. Reconnect with established consignors through daily outreach and in-home appointments, meet monthly quotas, and guide clients through consignment contracts and pricing expectations. Manage end-to-end pickup/shipment coordination, deliver a white-glove client experience, and collaborate with Retail and Consignor Relations teams while spending 70%+ of your time in the field.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Reconnect with established and lapsed clients through daily outreach and in-home appointments to drive consignment activity and expand the client base.
  • •Meet or exceed monthly quotas by driving key performance metrics and contributing to revenue growth.
  • •Acquire luxury consignment items and coordinate end-to-end pickup and shipment to The RealReal’s e-commerce centers.
  • •Deliver a high-touch, white-glove client experience throughout the consignment process to ensure satisfaction and long-term engagement.
  • •Present and review consignment contracts, set pricing expectations using internal tools and luxury market expertise, and partner with Retail and Consignor Relations teams to address client concerns.
Travel: Extensive travel

Pay and Benefits

Salary: USD 64,750 - 67,900 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionParental LeavePaid HolidaysEquityPaid Leave

Key Requirements

  • •2+ years of proven success in performance-driven direct sales, consistently meeting or exceeding targets.
  • •Ability to build rapport, earn trust, and communicate effectively with customers purchasing high-value goods/services.
  • •Highly motivated and comfortable operating independently in a fast-paced, field-based environment.
  • •Strong relationship-building, organizational, and problem-solving skills with excellent verbal and written communication; proficient in Salesforce or a similar CRM.
  • •Must reside in the assigned territory, have a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), and be able to lift up to 25 lbs.
Experience:2+ yearsDirect salesLuxury goods
Skills:Relationship-buildingCommunicationProblem-solvingOrganizational skillsIndependent work
Licenses:Driver’s license
Tech Stack:SalesforceAIMachine learning

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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