Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start

TikTok
Seattle
Workplace: OnsiteInternshipFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Problem-solving","Multi-tasking","Project management","Stakeholder coordination"]

Support TikTok Shop US Operations through short-term, high-impact projects focused on platform governance, logistics operations, and merchant communication. Assist with policy enforcement, seller compliance checks, campaign eligibility, and escalations involving shipping exceptions and merchant appeals. Help optimize workflows by analyzing operational metrics and recommending improvements. Collaborate across operations, product, growth, and industry teams to ensure smooth governance and campaign execution.

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FursaFursa
TikTok
TikTok
15 hours ago

Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support TikTok Shop US Operations through short-term, high-impact projects focused on platform governance, logistics operations, and merchant communication. Assist with policy enforcement, seller compliance checks, campaign eligibility, and escalations involving shipping exceptions and merchant appeals. Help optimize workflows by analyzing operational metrics and recommending improvements. Collaborate across operations, product, growth, and industry teams to ensure smooth governance and campaign execution.
Location: Seattle
Workplace: Onsite
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Assist in executing policy enforcement, seller compliance checks, and platform campaigns eligibility.
  • •Oversee shipping performance, exception handling, and seller support in collaboration with merchants and carriers.
  • •Analyze governance and logistics workflows using operational metrics to identify bottlenecks and recommend improvements.
  • •Coordinate cross-functional efforts across operations, product, growth, and industry teams for governance and campaign execution.
  • •Facilitate timely investigation and resolution of platform or logistics issues, including policy disputes and merchant appeals.

Key Requirements

  • •Currently pursuing an Undergraduate or Master’s degree in Business or a related discipline.
  • •Excellent communication and problem-solving skills.
  • •Proficiency in Excel formulas and a data-sensitive mindset.
  • •Ability to handle multiple tasks simultaneously.
  • •Strong project management skills and coordination with cross-functional stakeholders.
Experience:E-commerce
Education:Bachelor's in Business
Skills:CommunicationProblem-solvingMulti-taskingProject managementStakeholder coordination
Tech Stack:Excel

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn