Partner Operations Manager, APAC (LIVE & Monetization)

Own end-to-end operations for live content moderation across APAC vendor partners, ensuring SLA-compliant response time, accuracy, and throughput. Drive quality assurance using dashboards, performance scorecards, RCA deep dives, and KPI reporting across markets. Lead policy rollouts and compliance updates, coordinate stakeholders across regions, and manage crisis triage. Champion GenAI-assisted moderation adoption, including UAT, human-in-the-loop playbooks, and monitoring model performance metrics.