Junior Technical Success Manager

Qdrant
United States, San Francisco
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Stakeholder management","Communication"]

Own the post-sale technical relationship for Qdrant’s most strategic accounts, coordinating with Solutions Architects, Forward Deployed Engineers, and Support to deliver successful deployments. Drive adoption and value by guiding customers through implementation of semantic search, agentic AI, and RAG solutions. Manage technical health and stakeholder alignment across projects, act as escalation point for critical issues, and feed technical feedback back into the Engineering and Product roadmap.

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Qdrant
Qdrant
3 months ago

Junior Technical Success Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the post-sale technical relationship for Qdrant’s most strategic accounts, coordinating with Solutions Architects, Forward Deployed Engineers, and Support to deliver successful deployments. Drive adoption and value by guiding customers through implementation of semantic search, agentic AI, and RAG solutions. Manage technical health and stakeholder alignment across projects, act as escalation point for critical issues, and feed technical feedback back into the Engineering and Product roadmap.
Location: United States, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary technical point of contact post-sale and coordinate delivery with Solutions Architects, Forward Deployed Engineers, and Support.
  • •Guide customers through the implementation lifecycle to drive adoption and value using vector search for their real-world problems.
  • •Manage project and stakeholder alignment by mapping customer timelines to internal engineering resources.
  • •Conduct technical health checks and architecture reviews to identify bottlenecks and suggest optimizations.
  • •Aggregate customer feedback and act as escalation manager for critical technical issues while mobilizing Support and Engineering.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •3+ years of experience in a customer-facing technical delivery role.
  • •Ability to manage complex, multi-stakeholder technical projects and keep them on track without direct authority.
  • •Understanding of the ML lifecycle, data pipelines, and search/retrieval fundamentals.
  • •Ability to translate technical blockers into business impact for executives and communicate effectively with developers.
Experience:3+ yearsOpen-sourceAIMachine learning
Skills:Stakeholder managementCommunication
Tech Stack:RAGSemantic searchVector searchAgentic AIKubernetesAWSGCPAzureElasticsearchSolrPineconeMilvusQdrantData pipelines

Company Brief

Qdrant
Develops an open-source, high-performance vector search engine and managed vector database to power semantic search, retrieval-augmented generation, and other AI applications at scale for enterprise customers.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: Berlin, Germany
Founded: 2021
Glassdoor
Glassdoor: 3.4
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