Customer On-Site - Minneapolis, MN

Traba
Minneapolis
Workplace: OnsiteFull timeUSD 28 - 30 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Professionalism","Relationship-building","Communication","Organizational skills","Proactive problem-solving"]

Serve as the primary on-site point of contact between Traba’s workforce and the client’s site leadership. Own daily worker support, onboarding coordination, scheduling, and day-to-day issue resolution. Coordinate communication across the client site, Traba Ops, and Worker Support teams, manage shift coverage and PPE distribution, and support performance while escalating concerns. Drive account wallet expansion opportunities within the site.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Traba
Traba
3 days ago

Customer On-Site - Minneapolis, MN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as the primary on-site point of contact between Traba’s workforce and the client’s site leadership. Own daily worker support, onboarding coordination, scheduling, and day-to-day issue resolution. Coordinate communication across the client site, Traba Ops, and Worker Support teams, manage shift coverage and PPE distribution, and support performance while escalating concerns. Drive account wallet expansion opportunities within the site.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Build and maintain relationships with site supervisors and workers, providing timely updates, feedback, and support.
  • •Facilitate worker onboarding (introductions, first-day check-ins), coordinate interviews and start schedules, and oversee end-to-end onboarding including vetting and drug testing.
  • •Support workers with clock-ins, pay questions, and performance feedback; manage on-site performance and escalate issues as needed.
  • •Communicate as a bridge between the client site and Traba teams, relaying attendance issues, staffing changes, and key updates clearly.
  • •Own shift and schedule management, ensure staffing coverage and positive worker experience, and handle incident management and escalations.

Pay and Benefits

Salary: USD 28 - 30 hourly

Key Requirements

  • •High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • •English required.
  • •1–2+ years of experience in operations or customer-facing environments, including on-site coordination.
  • •Strong interpersonal, verbal, and written communication skills (email and in-person).
  • •Professional, polished demeanor and ability to represent Traba with workers and client stakeholders.
Experience:1+ yearsOperationsCustomer-facingStaffingManufacturingWarehouseRetailFood service
Skills:ProfessionalismRelationship-buildingCommunicationOrganizational skillsProactive problem-solving
Languages:English

Company Brief

Traba
Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.
Industry: HR Tech
Website