NTT

2 months ago

Remote L2/L3 Production Support engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Provide L2/L3 production support in a remote role from Guadalajara, working with global teams to troubleshoot and maintain application and infrastructure environments. Use strong SDLC/DevOps experience, Linux systems knowledge, and scripting/development skills (Java/Python) to support job scheduling, web/app services, databases, and private/public cloud platforms. Apply CI/CD and DevOps practices with Git/Maven, Docker, Jenkins, and configuration management tools to support reliable operations.

Location: Guadalajara

Workplace: Remote

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Pay and Benefits

Perks:Health InsuranceLife InsuranceHome Office

Key Requirements

•6 to 9 years of work experience on SDLC/DevOps and Linux system platforms.
•Strong Linux scripting/development skills in Java or Python.
•Knowledge of job scheduling and technologies such as Autosys/CRON, Apache, Tomcat, and RDBMS (DB, MS-SQL, Oracle, Sybase).
•Knowledge of SDLC and version control (CVS, SVN, Git) plus build tools (Maven, GitLab) and CI/CD tooling (Docker, Jenkins).
•Knowledge of DevOps dependencies and configuration management tools such as Chef, Puppet, and Ansible.

Experience:6-9 years

Skills:Collaboration

Tech Stack:LinuxJavaPythonAutosysCRONNISApacheTomcatRDBMSDBMS-SQLOracleSybasePublic CloudPrivate CloudSDLCCVSSVNGITMaven

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT