Store Manager

Delivery Hero
Buenos Aires
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Interpersonal skills","Problem-solving","Relationship building","Autonomy","Execution"]

Lead day-to-day store operations, ensuring administrative and operational process compliance while coordinating and developing in-store teams. Drive employee motivation and integrate the company culture in daily routines, oversee onboarding/offboarding, and manage training completion. Optimize pick/fulfillment productivity, inventory accuracy and cycle counts, and stock controls with Demand Planning. Monitor key KPIs, handle vendor/PO follow-ups, maintain equipment and safety standards, manage rider order handoff, and resolve customer claims using operational systems.

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Delivery Hero
Delivery Hero
2 days ago

Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead day-to-day store operations, ensuring administrative and operational process compliance while coordinating and developing in-store teams. Drive employee motivation and integrate the company culture in daily routines, oversee onboarding/offboarding, and manage training completion. Optimize pick/fulfillment productivity, inventory accuracy and cycle counts, and stock controls with Demand Planning. Monitor key KPIs, handle vendor/PO follow-ups, maintain equipment and safety standards, manage rider order handoff, and resolve customer claims using operational systems.
Location: Buenos Aires
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead correct store operations, ensuring administrative and operational process compliance and coordinating teams.
  • •Improve employee climate and motivation, organize rituals, communicate updates, and integrate company culture in daily work.
  • •Ensure onboarding/offboarding completion, supervise functional/local/regional trainings, and plan resource assignments by day and shifts.
  • •Maximize picker efficiency and service quality, manage inventory integrity and accuracy targets, run cycle counts, and control stock to avoid shortages.
  • •Monitor fulfillment capacity and KPIs, coordinate receiving and documentation/quality policies, manage P&L line expenses (cleaning, maintenance, repair, utilities, shrink), ensure food safety/health/sustainability compliance, supervise cash handling (if applicable) and rider order delivery, and manage customer claims.

Key Requirements

  • •Experience in similar roles leading work teams.
  • •Knowledge of Office tools (Excel, Word, PowerPoint) and Google.
  • •Action-oriented mindset and ability to solve day-to-day problems.
  • •Strong interpersonal skills to build positive relationships and trust.
  • •Autonomy.
Skills:Interpersonal skillsProblem-solvingRelationship buildingAutonomyExecution
Languages:Spanish
Tech Stack:GoogleGsuitExcelWordPowerpointTableauOps PortalWorkdayOrquestLookerPelican

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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