Sales and Service Leader - Full Time (Wauwatosa, WI, US, 53226)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Coaching","Leadership","Communication","Client service","Teamwork"]

Lead day-to-day store success by coaching and inspiring your team to deliver exceptional client service and drive sales goals. Use expert product knowledge and personalized recommendations to improve the customer experience, support onboarding and ongoing learning, and help execute daily operations like inventory and visual merchandising. Uphold Sephora standards, promote an inclusive environment, and be reliable during peak retail hours to help the store exceed expectations.

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Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Wauwatosa, WI, US, 53226)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead day-to-day store success by coaching and inspiring your team to deliver exceptional client service and drive sales goals. Use expert product knowledge and personalized recommendations to improve the customer experience, support onboarding and ongoing learning, and help execute daily operations like inventory and visual merchandising. Uphold Sephora standards, promote an inclusive environment, and be reliable during peak retail hours to help the store exceed expectations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire coaching/empowerment for team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance and drive growth.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards, while upholding company policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills with expert product knowledge and recommendations.
  • •Excellent communication and interpersonal skills, with comfort in a fast-paced environment.
  • •Ability to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:CoachingLeadershipCommunicationClient serviceTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn