Mgr-AI Innovation & Research

American Express
Bengaluru, Gurugram
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Experience: 4+ yearsEducation: mastersSkills: ["People leadership","Communication","Collaboration","Cross-functional teamwork","Attention to detail"]

Lead AI innovation and applied research that powers credit, fraud, and marketing decisions. You’ll set and execute a research agenda spanning foundation models, graph- and sequence-based learning, reinforcement learning, and causal modeling, then translate results into scalable, governed production capabilities. As part of Global Decision Science within Credit and Fraud Risk, you’ll partner across business, technology, and infrastructure while leading a team of AI researchers and driving enterprise-scale adoption.

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FursaFursa
American Express
American Express
2 days ago

Mgr-AI Innovation & Research

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Job Summary

Lead AI innovation and applied research that powers credit, fraud, and marketing decisions. You’ll set and execute a research agenda spanning foundation models, graph- and sequence-based learning, reinforcement learning, and causal modeling, then translate results into scalable, governed production capabilities. As part of Global Decision Science within Credit and Fraud Risk, you’ll partner across business, technology, and infrastructure while leading a team of AI researchers and driving enterprise-scale adoption.
Location: Bengaluru, Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Manager level

Key Responsibilities

  • •Lead and drive implementation of advanced AI research and integration into business across foundation models, graph-based methods, reinforcement learning, and causal modeling techniques.
  • •Lead research and implementation of tabular foundational models for structured data and modeling use cases.
  • •Lead research, development, and implementation of sequence-based foundational models for event streams and customer actions/transaction histories.
  • •Partner with business, technology, and infrastructure teams to deliver flexible, secure, cost-effective, and compliant enterprise solutions.
  • •Lead a team of AI researchers and create an innovation-focused team culture while presenting findings to senior leadership.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsPaid ParentalRetirementWellness StipendCounseling SupportLearning Budget

Key Requirements

  • •Advanced degree in Computer Science, Statistics, Operations Research, Engineering, Mathematics, Economics, Physics, or related field (or equivalent experience).
  • •4+ years of work experience in applied research lab organizations.
  • •Demonstrated applied research impact through platforms, patents, production systems, or enterprise-scale adoption.
  • •Expertise with GPU-accelerated ML workloads, high-performance computing, and advanced optimization techniques.
  • •Exceptional programming skills in Python and Spark; knowledge of C/C++ and Java is preferred.
Experience:4+ yearsApplied researchMachine learningAI platforms
Education:Master's
Skills:People leadershipCommunicationCollaborationCross-functional teamworkAttention to detail
Tech Stack:PythonSparkC/C++JavaGPU-accelerated MLHigh-performance computingGoogle CloudVertex AIBigQueryDataprocSQLNoSQLHiveTransformerAttention mechanismsDeep learningGraph dataReinforcement learningCausal modelingTabular foundational models

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn