Consumer Governance Program Manager

Texas Capital Bancshares
Austin
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 9+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Organization","Problem-solving","Strategic thinking"]

Own operational safety and soundness for the consumer line of business by partnering with first- and second-line risk teams and providing governance thought leadership. Stay current on compliance risk (including deposit compliance) across consumer banking, small business, and retail, supporting risk identification and mitigation. Manage consumer and small business terms and disclosures, aligning with compliance/legal and updating customers. Lead and guide Consumer Governance and Operations Analysts while driving end-to-end consumer product governance and reporting.

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FursaFursa
Texas Capital Bancshares
Texas Capital Bancshares
1 month ago

Consumer Governance Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own operational safety and soundness for the consumer line of business by partnering with first- and second-line risk teams and providing governance thought leadership. Stay current on compliance risk (including deposit compliance) across consumer banking, small business, and retail, supporting risk identification and mitigation. Manage consumer and small business terms and disclosures, aligning with compliance/legal and updating customers. Lead and guide Consumer Governance and Operations Analysts while driving end-to-end consumer product governance and reporting.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Drive operational safety and soundness for the Consumer line of business, partnering with 1LOD and 2LOD to support risk management across the product lifecycle.
  • •Maintain expertise in compliance risk domain areas (including deposit compliance) across consumer, small business, and retail business lines.
  • •Support consumer banking and retail teams in identifying and mitigating compliance and operational risks.
  • •Manage consumer and small business terms and disclosures processes, tracking changes, aligning with compliance/legal, and publishing customer updates.
  • •Manage Consumer Governance and Operations Analysts and support direct reports, including participation in presentations and risk lifecycle reporting.

Pay and Benefits

Perks:Health InsuranceWellness StipendFertilityLife InsuranceDisability Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •Bachelor’s degree is required.
  • •At least 9 years of experience focused on consumer banking, governance, digital banking operations, or a related field.
  • •Solid understanding of customer journey mapping, customer experience, consumer banking products, and compliance risks.
  • •Ability to be well organized, a team player, motivated, and flexible with working hours.
  • •High proficiency with MS Excel, MS Word, MS PowerPoint, and MS Outlook.
Experience:9+ yearsConsumer bankingDigital bankingGovernanceRisk managementCompliance
Education:Bachelor's
Skills:LeadershipCommunicationOrganizationProblem-solvingStrategic thinking
Tech Stack:MS ExcelMS WordMS PowerPointMS Outlook

Company Brief

Texas Capital Bancshares
Texas Capital Bancshares is the publicly traded parent company of Texas Capital Bank, a full-service financial institution offering commercial banking, treasury management, wealth management, and capital markets services to businesses and individuals in Texas and beyond.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1998
WebsiteLinkedIn