Strategy & Operations Senior Manager, Australia

Whatnot
Sydney, Melbourne
Workplace: RemoteFull timeAUD 204,000 - 240,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8-10 yearsSkills: ["Communication","Stakeholder management","Analytical judgment","Cross-functional leadership"]

Own strategy and execution for post-purchase operations across Whatnot’s Australian marketplace. Partner with Product, Engineering, and Operations to turn operational insights into roadmaps and initiatives that improve quality, speed, and scalability. Lead cross-functional initiatives end to end, design scalable processes and operating models, and serve as a data-driven strategic partner representing Australia to senior leaders.

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FursaFursa
Whatnot
Whatnot
4 months ago

Strategy & Operations Senior Manager, Australia

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Last checked: 1 hour agoStatus: Live

Job Summary

Own strategy and execution for post-purchase operations across Whatnot’s Australian marketplace. Partner with Product, Engineering, and Operations to turn operational insights into roadmaps and initiatives that improve quality, speed, and scalability. Lead cross-functional initiatives end to end, design scalable processes and operating models, and serve as a data-driven strategic partner representing Australia to senior leaders.
Location: Sydney, Melbourne
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Set and drive strategy for post-purchase operations by partnering with Product, Engineering, and Operations to deliver scalable experiences for Australian users.
  • •Translate operational data and user interactions into priorities, roadmaps, and initiatives to improve quality, speed, and scalability.
  • •Partner with the Global Commerce team to implement changes that improve the overall user experience, owning execution end to end.
  • •Lead complex, cross-functional initiatives from problem definition through execution with measurable outcomes.
  • •Design and implement scalable processes, systems, and operating models; continuously assess performance and identify opportunities to improve efficiency, resilience, and user experience.

Pay and Benefits

Salary: AUD 204,000 - 240,000 annually
Perks:Health InsuranceDentalVisionRemote WorkHome OfficeCell PhoneInternetWellness StipendChildcare401kPensionParental Leave

Key Requirements

  • •8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations).
  • •Proven experience developing and executing scalable, high-quality operations in ambiguous, fast-paced environments.
  • •Strong analytical judgment to synthesize quantitative and qualitative insights into clear recommendations and decisions.
  • •Demonstrated success leading large, cross-functional initiatives from concept through execution.
  • •Proficiency in data analysis and reporting tools, including SQL and analytics platforms such as Looker, Sigma, or Hex.
Experience:8-10 years
Skills:CommunicationStakeholder managementAnalytical judgmentCross-functional leadership
Tech Stack:SQLLookerSigmaHex

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn