Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate equipment rentals by responding to inbound leads and guiding customers through the EquipmentShare rental process using the company’s proprietary T3 technology. Build and expand relationships with contractors and construction company principals, maintain and improve existing customer satisfaction, and resolve inquiries, requests, and complaints. Contribute to market growth by developing sales strategies and techniques that improve customer experience and increase market share.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 59 minutes agoStatus: Live

Job Summary

Coordinate equipment rentals by responding to inbound leads and guiding customers through the EquipmentShare rental process using the company’s proprietary T3 technology. Build and expand relationships with contractors and construction company principals, maintain and improve existing customer satisfaction, and resolve inquiries, requests, and complaints. Contribute to market growth by developing sales strategies and techniques that improve customer experience and increase market share.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and expand the customer base by developing relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and service quality.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid HolidaysGym MembershipTool ReimbursementsPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Strong customer service mindset and ability to listen and solve customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn