Customer Experience Banker - Panama City

Huntington Bancshares
Florida
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, providing exemplary service while accurately handling transactions and balancing daily. Retain and grow both consumer and business relationships by identifying goals and needs, educating customers on deposit products, and using a disciplined sales process with follow-up and outbound outreach. Refer customers to other bank areas to deepen partnerships while complying with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - Panama City

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, providing exemplary service while accurately handling transactions and balancing daily. Retain and grow both consumer and business relationships by identifying goals and needs, educating customers on deposit products, and using a disciplined sales process with follow-up and outbound outreach. Refer customers to other bank areas to deepen partnerships while complying with operational, security, risk, and regulatory policies.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and guide them to appropriate options.
  • •Proactively grow customer relationships using a disciplined sales process, including new customer follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn