Team Lead, AAdvantage Program Strategy

American Airlines Group
United States
Full timeFunction: Strategy & Corporate DevelopmentExperience: 4+ yearsEducation: bachelorsSkills: ["Leadership","Influencing","Strategic thinking","Cross-functional collaboration","Experimentation"]

Lead strategic initiatives for the AAdvantage Program Strategy team, shaping the evolution of a leading loyalty program. Drive data-backed business cases and apply financial modeling and customer analytics to forecast performance and inform budgeting. Partner across Marketing, Revenue Management, Sales, and Operations to align execution, launch new products and features, and oversee promotional campaigns that improve member engagement and satisfaction through a test-and-learn culture.

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American Airlines Group
American Airlines Group
1 day ago

Team Lead, AAdvantage Program Strategy

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead strategic initiatives for the AAdvantage Program Strategy team, shaping the evolution of a leading loyalty program. Drive data-backed business cases and apply financial modeling and customer analytics to forecast performance and inform budgeting. Partner across Marketing, Revenue Management, Sales, and Operations to align execution, launch new products and features, and oversee promotional campaigns that improve member engagement and satisfaction through a test-and-learn culture.
Location: United States
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Drive the evolution of AAdvantage program strategies with data-backed business cases to enhance revenue and member engagement.
  • •Use financial modeling and customer analytics to forecast performance and support budgeting.
  • •Lead alignment across internal teams and global partners to ensure seamless execution and integration of new capabilities.
  • •Oversee promotional campaigns using customer insights to refine offers and improve satisfaction.
  • •Plan and execute launches of new products and features, coordinating stakeholders and tracking adoption and performance.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s Degree or equivalent training/experience.
  • •4+ years of related work experience.
  • •Knowledge of AAdvantage loyalty products, propositions, and consumer behavior.
  • •Proficiency analyzing complex datasets, forecasting revenue, and applying financial models to support strategic decisions.
  • •Experience leading and influencing diverse teams and partners to drive alignment and execution.
Experience:4+ yearsLoyaltyCRMCustomer analyticsMarketingRevenue forecastingCustomer behavioral sciences
Education:Bachelor's
Skills:LeadershipInfluencingStrategic thinkingCross-functional collaborationExperimentation
Tech Stack:CRM

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn