Mashreq

2 months ago

Head of Onboarding & Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead the strategic direction and everyday operations of account onboarding, servicing, ATM networks, and cash management within Mashreq Bank’s Retail Banking Operations. Drive efficiency and security, mentor a high-performing team, partner with IT and compliance, and deliver innovative solutions to improve service delivery and customer satisfaction.

Location: Pakistan

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversee the strategic direction and day-to-day operations of account onboarding, servicing, ATM networks, and cash management.
•Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions.
•Manage day-to-day operations, ensuring all services meet regulatory requirements and organizational standards.
•Build and maintain strong relationships with key clients, vendors, and internal stakeholders, ensuring needs are met and issues addressed.
•Lead and mentor a high-performing team, driving collaboration, development, and performance.

Key Requirements

•10+ years of banking or financial services experience with a focus on account onboarding, servicing, ATM operations and cash management
• proven leadership experience with team management and strategic direction
•experience with digital onboarding systems, ATM software, and cash management tools
•ability to develop and implement long-term strategic plans and budgets
•strong stakeholder management and vendor relationship management, with regulatory and risk awareness

Experience:10+ yearsBankingFinancial servicesRetail banking

Skills:LeadershipCommunicationStakeholder managementProblem-solvingTeam mentorship

Languages:English

Tech Stack:Digital onboarding systemsATM softwareCash management tools

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

2 months ago

Head of Onboarding & Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Pakistan

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversee the strategic direction and day-to-day operations of account onboarding, servicing, ATM networks, and cash management.
•Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions.
•Manage day-to-day operations, ensuring all services meet regulatory requirements and organizational standards.
•Build and maintain strong relationships with key clients, vendors, and internal stakeholders, ensuring needs are met and issues addressed.
•Lead and mentor a high-performing team, driving collaboration, development, and performance.

Key Requirements

•10+ years of banking or financial services experience with a focus on account onboarding, servicing, ATM operations and cash management
• proven leadership experience with team management and strategic direction
•experience with digital onboarding systems, ATM software, and cash management tools
•ability to develop and implement long-term strategic plans and budgets
•strong stakeholder management and vendor relationship management, with regulatory and risk awareness

Experience:10+ yearsBankingFinancial servicesRetail banking

Skills:LeadershipCommunicationStakeholder managementProblem-solvingTeam mentorship

Languages:English

Tech Stack:Digital onboarding systemsATM softwareCash management tools

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor