Representative, Administration Center (Charlotte, NC, US)

Support the Workforce Administration Team within Technical Operations by preparing headcount and manning reports, managing payroll processes in Workbrain (time coding, shift schedules, and related adjustments), and handling vacation, overtime, and shift swap requests. Serve internal customers via phone, email, and walk-ins, greet visitors, manage office supplies, submit system access transactions, and sort/track correspondence. Maintain confidentiality and complete required FAA background checks and badge processes for appropriate access.