Global Senior Manager, Leave of Absence

Zscaler
Bellevue, Santa Clara, United States
Workplace: HybridFull timeUSD 150,500 - 215,000 annuallyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Ownership","Problem-solving","Collaboration","High-trust communication","Growth mindset"]

Lead global leave of absence, time off, and disability programs as a strategic architect and hands-on operational owner. Design and standardize leave frameworks, serve as the lead SME for ADA cases, and manage third-party administrators through SLAs, QBRs, and audits. Oversee the leave lifecycle with HRIS, automating tracking across Workday, ServiceNow, and payroll systems while using analytics to improve employee experience and program performance.

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FursaFursa
Zscaler
Zscaler
1 day ago

Global Senior Manager, Leave of Absence

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead global leave of absence, time off, and disability programs as a strategic architect and hands-on operational owner. Design and standardize leave frameworks, serve as the lead SME for ADA cases, and manage third-party administrators through SLAs, QBRs, and audits. Oversee the leave lifecycle with HRIS, automating tracking across Workday, ServiceNow, and payroll systems while using analytics to improve employee experience and program performance.
Location: Bellevue, Santa Clara, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Design and standardize global leave frameworks that balance statutory requirements with company benefits, and serve as the lead SME for complex ADA cases and regulatory consistency.
  • •Build and implement Leave of Absence, Time Off, and disability process and policies, including onboarding new vendors and solutions as needed.
  • •Manage third-party administrators by enforcing SLAs, leading quarterly business reviews (QBRs), and conducting audits to ensure service excellence.
  • •Oversee the end-to-end leave lifecycle and partner with HRIS to automate tracking and integrate across vendors, Workday, ServiceNow, and payroll systems.
  • •Use analytics and dashboards to identify bottlenecks, automate manual tasks, and continuously improve program performance and the employee experience.

Pay and Benefits

Salary: USD 150,500 - 215,000 annually
Perks:Health InsurancePaid LeaveParental LeaveLearning Budget

Key Requirements

  • •8+ years of progressive experience in an employer Health & Welfare Benefits team role, with at least 5 years focused on Global Leave of Absence and Disability administration.
  • •3+ years of direct people management experience, ideally leading distributed or global teams.
  • •Deep knowledge of U.S. federal and state laws including FMLA, ADA, CFRA, and PFL, plus a strong working knowledge of statutory leave systems in key international markets.
  • •Proficiency with HRIS platforms, absence management software, and case management systems.
  • •A foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes.
Experience:Health & welfare benefitsGlobal leave of absenceDisability administrationHRISThird-party administrators
Education:Bachelor's in HR, Business, or a related field
Skills:OwnershipProblem-solvingCollaborationHigh-trust communicationGrowth mindset
Tech Stack:HRISWorkdayServiceNowPayrollAbsence managementCase managementDashboards

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn