Citizens Teller - Part Time

Citizens Bank
Ohio
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitask"]

Provide in-branch customer service by greeting customers, helping with simple transactions, and demonstrating mobile app/ATM tools. Use Citizens products and policies to answer questions, offer personalized guidance, and connect customers to Bankers for next steps. Follow cash-handling procedures and relevant regulations while building long-term relationships through listening, problem-solving, and a customer-centric approach during branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 1 day ago

Job Summary

Provide in-branch customer service by greeting customers, helping with simple transactions, and demonstrating mobile app/ATM tools. Use Citizens products and policies to answer questions, offer personalized guidance, and connect customers to Bankers for next steps. Follow cash-handling procedures and relevant regulations while building long-term relationships through listening, problem-solving, and a customer-centric approach during branch hours that may include evenings and weekends.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Greet customers in lobbies and assist with simple transactions.
  • •Demonstrate how to use Citizens mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions by educating customers on products, benefits, and policies.
  • •Handle cash and follow state and local laws and regulations.
  • •Connect customers to Bankers for the next step when appropriate.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •At least 1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to identify needs and build long-term customer relationships.
  • •Comfortable using digital technology to support delivery of business goals and able to work branch hours (weekends/evenings).
Experience:1+ years
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitask
Languages:US
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website