RTX

4 weeks ago

Call Manager Engineer (Onsite)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Senior IT/communications engineer responsible for configuring and maintaining Cisco UC systems (CUCM, Unity Connection), VOIP infrastructure, and collaboration platforms in enterprise/classified environments, with DoD security clearance requirements and onsite work in Largo, FL.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Configure, administer, and maintain CUCM clusters supporting enterprise and classified environments.
•Manage Cisco Unity Connection voicemail systems, including user provisioning, call handlers, automated attendants, and voicemail integrations.
•Configure and support dial plans, route patterns, route groups, route lists, SIP trunks, device pools, partitions, and calling search spaces.
•Administer and troubleshoot voice gateways, session border controllers, and VoIP infrastructure.
•Provide Tier III technical support, troubleshooting complex voice, call routing, registration, signaling, and voice quality issues.

Pay and Benefits

Salary: USD 86,800 - 165,200 annually

Perks:Health InsuranceDentalVision401kStudent LoanLife InsuranceDisabilityPet InsuranceParental LeaveWellness StipendCounselingEmployee Assistance

Key Requirements

•Configure, administer, and maintain Cisco Unified Communications Manager (CUCM) clusters for enterprise and classified environments.
•Manage Cisco Unity Connection voicemail systems, including user provisioning, call handlers, automated attendants, and voicemail integrations.
•Configure and support dial plans, route patterns, route groups, SIP trunks, device pools, partitions, and calling search spaces.
•Administer and troubleshoot voice gateways, session border controllers, and VoIP infrastructure.
•Provide Tier III technical support for complex voice, call routing, registration, signaling, and voice quality issues.

Experience:DefenseAerospaceEnterprise communicationsTelecommunications

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadership

Certifications:TS/SCIDoD 8570 IAT Level IICISSP (preferred)

Languages:English

Tech Stack:CUCMCisco UnitySIPVoIPSBCSTIGUNIFI

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:TS/SCI

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX