Call Manager Engineer (Onsite)

RTX
United States
Workplace: OnsiteFull timeUSD 86,800 - 165,200 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Communication","Problem-solving","Leadership"]

Senior IT/communications engineer responsible for configuring and maintaining Cisco UC systems (CUCM, Unity Connection), VOIP infrastructure, and collaboration platforms in enterprise/classified environments, with DoD security clearance requirements and onsite work in Largo, FL.

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FursaFursa
RTX
RTX
2 months ago

Call Manager Engineer (Onsite)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Senior IT/communications engineer responsible for configuring and maintaining Cisco UC systems (CUCM, Unity Connection), VOIP infrastructure, and collaboration platforms in enterprise/classified environments, with DoD security clearance requirements and onsite work in Largo, FL.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Configure, administer, and maintain CUCM clusters supporting enterprise and classified environments.
  • •Manage Cisco Unity Connection voicemail systems, including user provisioning, call handlers, automated attendants, and voicemail integrations.
  • •Configure and support dial plans, route patterns, route groups, route lists, SIP trunks, device pools, partitions, and calling search spaces.
  • •Administer and troubleshoot voice gateways, session border controllers, and VoIP infrastructure.
  • •Provide Tier III technical support, troubleshooting complex voice, call routing, registration, signaling, and voice quality issues.

Pay and Benefits

Salary: USD 86,800 - 165,200 annually
Perks:Health InsuranceDentalVision401kStudent LoanLife InsuranceDisabilityPet InsuranceParental LeaveWellness StipendCounselingEmployee Assistance

Key Requirements

  • •Configure, administer, and maintain Cisco Unified Communications Manager (CUCM) clusters for enterprise and classified environments.
  • •Manage Cisco Unity Connection voicemail systems, including user provisioning, call handlers, automated attendants, and voicemail integrations.
  • •Configure and support dial plans, route patterns, route groups, SIP trunks, device pools, partitions, and calling search spaces.
  • •Administer and troubleshoot voice gateways, session border controllers, and VoIP infrastructure.
  • •Provide Tier III technical support for complex voice, call routing, registration, signaling, and voice quality issues.
Experience:DefenseAerospaceEnterprise communicationsTelecommunications
Education:Bachelor's
Skills:CommunicationProblem-solvingLeadership
Certifications:TS/SCIDoD 8570 IAT Level IICISSP (preferred)
Languages:English
Tech Stack:CUCMCisco UnitySIPVoIPSBCSTIGUNIFI

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:TS/SCI

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website