Sales & Service Lead_현대백화점 판교점

Alo Yoga
Seoul
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Decision-making","Communication","Customer focus"]

Lead an exceptional in-store guest experience by assessing guest connection and coaching the team on product education. Build daily client relationships to drive long-term loyalty while analyzing sales and customer reports to develop strategies and action plans. Ensure strong sales floor coverage through effective workforce solutions and selling initiatives, and partner with Operations and Visual leaders to manage budgets, inventory control, and store operations. This is an on-site, store-based role requiring active presence throughout the shift.

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Alo Yoga
Alo Yoga
1 month ago

Sales & Service Lead_현대백화점 판교점

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead an exceptional in-store guest experience by assessing guest connection and coaching the team on product education. Build daily client relationships to drive long-term loyalty while analyzing sales and customer reports to develop strategies and action plans. Ensure strong sales floor coverage through effective workforce solutions and selling initiatives, and partner with Operations and Visual leaders to manage budgets, inventory control, and store operations. This is an on-site, store-based role requiring active presence throughout the shift.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience on the sales floor by assessing guest connection and product education, then closing gaps with feedback and coaching
  • •Build daily client/customer relationships to improve long-term loyalty
  • •Analyze reports to strategize and deliver results, supporting action plans in deficient areas and identifying growth opportunities
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed throughout the store
  • •Partner with Operations and Visual leaders to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities; support store open/close and ongoing execution

Key Requirements

  • •2+ years of prior work experience in a client-centric sales environment or retail setting
  • •Proven leadership capabilities demonstrating strong decision-making
  • •Ability to value feedback—receptive to receiving feedback and able to communicate it effectively
  • •Self-motivated desire to achieve results and excel individually and as a team
  • •Excellent interpersonal and communication skills
Experience:2+ years
Skills:LeadershipCoachingDecision-makingCommunicationCustomer focus
Languages:Korean

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn