Insurance Sales & Service Associate (Remote, Tech Startup)

Jerry
Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Insurance & ActuarialSkills: ["Communication","Problem-solving","Teamwork","Customer focus","Positive attitude"]

Join the Customer Operations team to help car and home customers manage coverage with warmth and speed. You’ll handle inbound calls for auto, home, motorcycle, and other policies, troubleshoot coverage questions, and process service requests involving vehicles, drivers, lienholders, and documents. Deeply learn the Jerry app and insurance partner panel so customers trust you to guide them to the right coverage, while feeding product improvements through a fast feedback loop.

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Jerry
Jerry
2 days ago

Insurance Sales & Service Associate (Remote, Tech Startup)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Join the Customer Operations team to help car and home customers manage coverage with warmth and speed. You’ll handle inbound calls for auto, home, motorcycle, and other policies, troubleshoot coverage questions, and process service requests involving vehicles, drivers, lienholders, and documents. Deeply learn the Jerry app and insurance partner panel so customers trust you to guide them to the right coverage, while feeding product improvements through a fast feedback loop.
Location: Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Take great care of customers by catching coverage gaps, discounts, and upcoming renewal issues
  • •Answer inbound calls from customers shopping or changing auto/home/motorcycle policies
  • •Deepen product knowledge to match customers with the right insurance company and guide them through the app
  • •Problem-solve to remove barriers between customers and the right coverage
  • •Process service requests, including vehicles, drivers, lienholders, and policy documents

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401k MatchingPaid LeaveEquityPaid ParentalWellness StipendWork Equipment

Key Requirements

  • •Prior experience in customer service, sales, or hospitality is a plus
  • •Genuinely friendly and positive attitude with a willingness to work as a team
  • •Strong work ethic
  • •Strong problem-solving skills
  • •Strong communication skills
Skills:CommunicationProblem-solvingTeamworkCustomer focusPositive attitude
Certifications:P&C insurance license

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor