Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Communication","Customer focus","Leadership","Problem-solving","Drive for results"]

Lead a customer-first, high-energy store environment by driving your own sales while coaching the team to hit sales and KPI targets. Build client relationships to improve repeat business and VIP retention, model the brand’s service behaviors, and support recruiting, onboarding, and development. Supervise opening/closing, cash handling, POS transactions, and inventory/stockroom operations to ensure operational excellence and compliance. Drive omni-channel and virtual selling initiatives, including live-stream shopping.

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FursaFursa
Tapestry
Tapestry
2 days ago

Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead a customer-first, high-energy store environment by driving your own sales while coaching the team to hit sales and KPI targets. Build client relationships to improve repeat business and VIP retention, model the brand’s service behaviors, and support recruiting, onboarding, and development. Supervise opening/closing, cash handling, POS transactions, and inventory/stockroom operations to ensure operational excellence and compliance. Drive omni-channel and virtual selling initiatives, including live-stream shopping.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales performance and lead the team to achieve sales and KPI targets using metric analysis and best practices.
  • •Build client relationships through proactive outreach to deliver exceptional in-store and after-sales experiences, supporting repeat business and VIP retention.
  • •Coach the team on goals and performance; support recruitment, onboarding, role modeling, and ongoing training.
  • •Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
  • •Oversee omni-channel initiatives (including live-stream shopping), promote brand-safe social media engagement, and lead customer data capture for loyalty growth.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium retail preferred).
  • •Strong written and verbal communication with the ability to multitask, prioritize, and navigate the sales floor.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Social media literacy and understanding of platform trends.
  • •Comfort with omni-channel/virtual selling tools and clienteling systems, plus strong English proficiency.
Experience:2+ yearsRetail
Skills:CommunicationCustomer focusLeadershipProblem-solvingDrive for results
Languages:English
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSLive-stream shoppingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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