Strategic Account Manager - Taiwan Based

Agoda
Taipei
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Analytical","Problem-solving","Stakeholder management","Communication","Storytelling","Leadership"]

Senior Strategic Account Manager responsible for a portfolio of Agoda’s strategic hotel partners in Taiwan. Drives data-driven growth, engages executive stakeholders, collaborates cross-functionally, and leverages AI-enabled insights to improve commercial performance and partner relations in a fast-paced, travel-tech marketplace environment.

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Agoda
Agoda
4 months ago

Strategic Account Manager - Taiwan Based

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Job Summary

Senior Strategic Account Manager responsible for a portfolio of Agoda’s strategic hotel partners in Taiwan. Drives data-driven growth, engages executive stakeholders, collaborates cross-functionally, and leverages AI-enabled insights to improve commercial performance and partner relations in a fast-paced, travel-tech marketplace environment.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Engage and influence senior and C-level stakeholders through co-developed Joint Business Plans, market intelligence, and data-driven insights.
  • •Manage a complex portfolio of strategic hotel partners, balancing commercial performance, operational priorities, and long-term relationship development.
  • •Translate complex data and market insights into actionable commercial strategies and tailored recommendations for hotel partners.
  • •Utilize AI-enabled tools and data-driven insights to improve decision-making, identify growth opportunities, and enhance operational efficiency.
  • •Drive partner performance across key business metrics including supply health, pricing competitiveness, direct share, campaign participation, and strategic initiatives.

Key Requirements

  • •Minimum 5 years of experience in strategic account management, business development, management consulting, e-commerce, marketplace platforms, travel tech, hospitality, or related commercial roles.
  • •Strong commercial acumen with the ability to identify growth opportunities, influence partner behavior, and drive measurable business impact.
  • •Proven ability to build and sustain executive-level partnerships that drive measurable business outcomes.
  • •Strong analytical and problem-solving capabilities, with the ability to simplify complex data into clear business recommendations.
  • •Excellent stakeholder management, project management, and cross-functional collaboration skills, with fluency in English and Chinese.
Experience:5+ yearsHospitalityTravel techE-commerceMarketplaces
Skills:AnalyticalProblem-solvingStakeholder managementCommunicationStorytellingLeadership
Languages:EnglishChinese
Tech Stack:AIData analyticsData-driven insights

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn