Patient Care Coordinator-Mountain Home, AR (Mountain Home (AR), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: certificationSkills: ["Professional verbal communication","Professional written communication","Relationship building","Customer support","Attention to detail"]

Coordinate patient care support in a hearing clinic by partnering with onsite clinical staff. You’ll greet patients, schedule and confirm appointments, perform insurance benefit/authorization checks, and provide first-level support including check-in/out and payments. The role also includes handling patient intake forms and orders, processing repairs under a licensed professional, maintaining files and equipment, supporting inventory/supplies, and assisting with community outreach events.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Mountain Home, AR (Mountain Home (AR), United States)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Coordinate patient care support in a hearing clinic by partnering with onsite clinical staff. You’ll greet patients, schedule and confirm appointments, perform insurance benefit/authorization checks, and provide first-level support including check-in/out and payments. The role also includes handling patient intake forms and orders, processing repairs under a licensed professional, maintaining files and equipment, supporting inventory/supplies, and assisting with community outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and managing check-in/check-out.
  • •Schedule/confirm appointments and perform benefit checks and authorization for patients’ insurance.
  • •Collect intake forms, maintain patient files/notes, and place outbound calls to schedule follow-ups.
  • •Process payments and handle patient orders, including verifying pick-up and entering order information into the system.
  • •Support clinic operations such as inventory/supplies, equipment cleaning, submitting facility requests, and assisting with community outreach event logistics.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveHoliday TimeRemote WorkIdentity Theft

Key Requirements

  • •High school diploma or equivalent; associates degree preferred.
  • •2+ years in a health care environment preferred.
  • •Previous customer service experience required.
  • •Experience/knowledge with hearing aids is a plus.
  • •Knowledge of HIPAA regulations and comfort with Microsoft Office/Outlook.
Experience:2+ yearsHealthcare
Education:Certification / Diploma
Skills:Professional verbal communicationProfessional written communicationRelationship buildingCustomer supportAttention to detail
Tech Stack:Microsoft OfficeOutlookHIPAAEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website