ERP Oilfield Services Program (Malaysia)

Sutherland
Malaysia
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Persuasion","Customer service"]

Assist customers in the oilfield services account for Malaysia by maintaining accurate records, establishing a positive rapport with callers, and effectively presenting and persuading during interactions; requires English-speaking customer service experience to deliver professional client service.

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FursaFursa
Sutherland
Sutherland
2 years ago

ERP Oilfield Services Program (Malaysia)

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Last checked: 8 hours agoStatus: Live

Job Summary

Assist customers in the oilfield services account for Malaysia by maintaining accurate records, establishing a positive rapport with callers, and effectively presenting and persuading during interactions; requires English-speaking customer service experience to deliver professional client service.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Maintains customer records by updating account information.
  • •Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • •Ability to present, persuade and communicate effectively.

Key Requirements

  • •English Speaking, Customer Service Level 1 (native or near-native quality business English).
  • •Minimum 1 year of customer service experience is a must.
Skills:CommunicationPersuasionCustomer service
Languages:English

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor