3 months ago

Sr Customer and Social Media Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Strategic, creative leader driving customer marketing programs to deepen engagement, showcase customer success, and turn users into advocates. Own customer storytelling from case studies to milestone highlights, oversee advocacy, social media strategy, and cross-functional collaboration with CS, Sales, and Product Marketing to influence retention and pipeline.

Location: Palo Alto

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives.
•Produce high-quality customer stories, case studies, testimonials, and milestone announcements that highlight Obsidian’s value proposition.
•Collaborate cross-functionally with CS, Sales, Product Marketing, and Leadership to identify strong customer stories and expand our use cases.
•Build and maintain a roster of customer champions who can support reference calls, speak at events/webinars, provide quotes, and participate in co-marketing.
•Track engagement and measure the impact of customer marketing initiatives on retention, advocacy, and pipeline influence.

Pay and Benefits

Salary: USD 195,000 - 212,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•5-7 years of experience in customer marketing, product marketing, or customer success.
•2-3 years in B2B social media engagement with strong understanding of mainly LinkedIn and YouTube.
•Ability to create short-form videos and digital assets to support marketing needs.
•Exceptional storytelling, interviewing, and content development skills with a strong understanding of how to effectively engage on LinkedIn.
•Strong relationship builder with the ability to work closely with customers and internal stakeholders.

Experience:5-7 yearsCyber securitySaaSAI securityB2B

Skills:StorytellingInterviewingRelationship buildingOrganizationProject management

Languages:English

Tech Stack:LinkedInYouTubeVideo creationContent marketing

Company Brief

Obsidian Security

Provides cloud-native security solutions that detect and respond to identity- and configuration-based threats across SaaS, IaaS, and cloud identity platforms. Focuses on discovering risky exposures, prioritizing alerts, and enabling remediation for enterprise cloud environments.

Industry: Cybersecurity

Headquarters: San Mateo, United States

Website LinkedIn

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Obsidian Security

3 months ago

Sr Customer and Social Media Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Palo Alto

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives.
•Produce high-quality customer stories, case studies, testimonials, and milestone announcements that highlight Obsidian’s value proposition.
•Collaborate cross-functionally with CS, Sales, Product Marketing, and Leadership to identify strong customer stories and expand our use cases.
•Build and maintain a roster of customer champions who can support reference calls, speak at events/webinars, provide quotes, and participate in co-marketing.
•Track engagement and measure the impact of customer marketing initiatives on retention, advocacy, and pipeline influence.

Pay and Benefits

Salary: USD 195,000 - 212,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•5-7 years of experience in customer marketing, product marketing, or customer success.
•2-3 years in B2B social media engagement with strong understanding of mainly LinkedIn and YouTube.
•Ability to create short-form videos and digital assets to support marketing needs.
•Exceptional storytelling, interviewing, and content development skills with a strong understanding of how to effectively engage on LinkedIn.
•Strong relationship builder with the ability to work closely with customers and internal stakeholders.

Experience:5-7 yearsCyber securitySaaSAI securityB2B

Skills:StorytellingInterviewingRelationship buildingOrganizationProject management

Languages:English

Tech Stack:LinkedInYouTubeVideo creationContent marketing

Company Brief

Obsidian Security

Industry: Cybersecurity

Headquarters: San Mateo, United States

Website LinkedIn