Network Engineer

CommandLink
Argentina, Brazil, Chile, Colombia, Mexico, Philippines
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Education: high_schoolSkills: ["Customer-focused","Communication","Problem-solving","Mentoring","Collaboration"]

Support and deliver managed network services to ISP/MSP customers, with a strong focus on SD-WAN (including Versa Networks). Troubleshoot and configure LAN, routers, firewalls, VPNs, VoIP services, and managed routers while onboarding new customers. Own issues from start to resolution, collaborate with vendors for faster support, and mentor fellow engineers on complex networking problems.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CommandLink
CommandLink
1 day ago

Network Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support and deliver managed network services to ISP/MSP customers, with a strong focus on SD-WAN (including Versa Networks). Troubleshoot and configure LAN, routers, firewalls, VPNs, VoIP services, and managed routers while onboarding new customers. Own issues from start to resolution, collaborate with vendors for faster support, and mentor fellow engineers on complex networking problems.
Location: Argentina, Brazil, Chile, Colombia, Mexico, Philippines
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide end-to-end customer support focused on SD-WAN (preferably Versa Networks), Internet, and related services.
  • •Troubleshoot and configure basic LAN setups including routers and firewalls, and support Microsoft operating systems.
  • •Support provisioning and onboarding of new customers for managed services.
  • •Collaborate with vendors to resolve support issues and ensure smooth service delivery.
  • •Own support issues from start to resolution, maintaining customer satisfaction through clear communication and problem-solving.

Pay and Benefits

Perks:Flexible TimeAnnual Bonus

Key Requirements

  • •3-5 years of relevant experience in a fast-paced technical environment with demonstrated SD-WAN expertise, preferably Versa Networks.
  • •CCNA and CCNP certification is highly desirable.
  • •Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper).
  • •Strong firewall configuration experience (e.g., Fortinet).
  • •Hands-on understanding of BGP, OSPF, and VRRP, plus practical knowledge of routers, firewalls, and NAT.
Education:High School
Skills:Customer-focusedCommunicationProblem-solvingMentoringCollaboration
Certifications:CCNACCNP
Tech Stack:SDWANVersa NetworksInternetLANRoutersFirewallsVoIPVPNsManaged RoutersNATBGPOSPFVRRPCOS/QOSMicrosoft operating systemsCiscoFortinetJuniperSOC 2

Company Brief

CommandLink
Provides secure cloud, managed IT, contact center, and cybersecurity solutions tailored for enterprises and government clients, delivering mission-critical communications, infrastructure, and support services to enable secure operations and customer engagement.
Industry: Telecommunications
Website