Employee Relations Specialist | Corporate Services | Dubai (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsSkills: ["Communication","Multitasking","Attention to detail","Decision-making","Project management"]

Implement employee relations (ER) processes, including the escalation process and Speak Up channels, to ensure concerns are investigated, tracked, and resolved fairly and consistently. Provide expert guidance on ER policies and UAE labor law, mediate conflicts, and recommend corrective or disciplinary actions. Maintain and update ER policy frameworks, SOPs, and compliance workflows, and develop ER training and awareness programs while monitoring KPIs and compliance risks.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
16 hours ago

Employee Relations Specialist | Corporate Services | Dubai (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Implement employee relations (ER) processes, including the escalation process and Speak Up channels, to ensure concerns are investigated, tracked, and resolved fairly and consistently. Provide expert guidance on ER policies and UAE labor law, mediate conflicts, and recommend corrective or disciplinary actions. Maintain and update ER policy frameworks, SOPs, and compliance workflows, and develop ER training and awareness programs while monitoring KPIs and compliance risks.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Provide timely ER advice on employee relations issues, ER policies, local labor law practices, and compliance risk.
  • •Conduct investigations and assessments of ethics allegations through the Speak Up process, ensuring impartiality, confidentiality, fairness, and professionalism.
  • •Mediate conflicts and manage grievance/appeal hearings, including acting as a translator and communicating ER programs and strategies.
  • •Maintain and update ER policies, policy frameworks, and group-wide grievance/speak up and disciplinary processes to ensure compliance with relevant labor laws.
  • •Develop ER training and awareness programs, analyze and report on ER processes and Speak Up performance, and monitor ER KPIs and compliance risk.

Key Requirements

  • •5+ years of relevant HR and/or employee relations (ER) experience in the GCC.
  • •Deep knowledge of employee relations and employment law.
  • •Proven track record in project management and policy documentation.
  • •Proficiency in Microsoft Excel, Word, and PowerPoint.
  • •Ability to analyze and clearly explain legislative or policy changes, with strong communication skills.
Experience:5+ yearsGCC
Education:
Skills:CommunicationMultitaskingAttention to detailDecision-makingProject management
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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