Customer Experience Banker - (Northtown) Blaine, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a “financial concierge” for walk-in customers, building and deepening consumer and business relationships through proactive needs discovery. Process transactions accurately while providing exemplary customer service, educating customers on deposit, lending, and other banking products, and using disciplined sales outreach/referrals to grow accounts. Collaborate across teams by referring customers to the right bank areas and ensure full adherence to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - (Northtown) Blaine, MN

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a “financial concierge” for walk-in customers, building and deepening consumer and business relationships through proactive needs discovery. Process transactions accurately while providing exemplary customer service, educating customers on deposit, lending, and other banking products, and using disciplined sales outreach/referrals to grow accounts. Collaborate across teams by referring customers to the right bank areas and ensure full adherence to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Proactively grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •High School Diploma or GED with minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, consumer lending, and business banking/lending.
  • •Adhere to all operational, security, risk and regulatory policies and procedures.
  • •Provide fingerprints as required by NMLS regulations (additional background check requirements may apply).
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Licenses:NMLS
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn