Senior Product Owner - Onboarding - NEO.NEO - MBP.Retail Banking Group-MBPKLTD

Mashreq
Pakistan
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Stakeholder management","Influencing","Data-driven decision making","Customer journey optimization","Agile product delivery"]

Own the end-to-end digital onboarding and sales funnel, from acquisition and landing conversion through lead capture, application completion, onboarding, activation, and cross-sell. Use data, customer insights, and experimentation to find drop-offs and friction, improving conversion and journey completion. Define the onboarding product vision and roadmap, translate needs into measurable requirements, and collaborate with Product, Technology, UX, Marketing, Sales, Operations, Risk, and Compliance to deliver seamless experiences.

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FursaFursa
Mashreq
Mashreq
2 days ago

Senior Product Owner - Onboarding - NEO.NEO - MBP.Retail Banking Group-MBPKLTD

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end digital onboarding and sales funnel, from acquisition and landing conversion through lead capture, application completion, onboarding, activation, and cross-sell. Use data, customer insights, and experimentation to find drop-offs and friction, improving conversion and journey completion. Define the onboarding product vision and roadmap, translate needs into measurable requirements, and collaborate with Product, Technology, UX, Marketing, Sales, Operations, Risk, and Compliance to deliver seamless experiences.
Location: Pakistan
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end digital onboarding and sales funnel, from visitor acquisition and landing conversion through lead capture, onboarding, activation, and cross-sell.
  • •Identify drop-offs, friction points, and opportunities across the onboarding journey using data, customer insights, experimentation, and KPIs.
  • •Define the onboarding product vision and roadmap, prioritizing initiatives based on customer impact, commercial value, and strategic objectives.
  • •Build integrated digital onboarding journeys by collaborating with Product, Technology, UX, Marketing, Sales, Operations, Risk, and Compliance.
  • •Translate customer and business needs into clear product requirements, measurable outcomes, and continuous improvement initiatives.

Key Requirements

  • •Strong expertise in customer onboarding and conversion optimization, including funnels, lead management, customer journeys, and drop-off analysis.
  • •Highly data-driven and commercially minded, using analytics, customer insights, experimentation, and KPIs to deliver measurable outcomes.
  • •Strong customer journey and UX understanding to simplify complex journeys and remove friction.
  • •Ability to work across Product, Technology, Marketing, Sales, Operations, Risk, and Compliance, with strong stakeholder management and influencing skills.
  • •Agile product delivery experience, including roadmap management, prioritization, backlog management, and requirements definition.
Skills:Stakeholder managementInfluencingData-driven decision makingCustomer journey optimizationAgile product delivery

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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