Brand & Consumer Junior Advisor with German (full-time or part-time)

Procter & Gamble
Romania
Workplace: HybridPart timeRON 9,200+ monthlyFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Empathy","Problem-solving","Teamwork","Self-motivation"]

Represent iconic consumer brands in the German market by responding to inquiries across multiple channels (written and phone) with empathy and professionalism. You’ll manage complaints and resolve issues in coordination with team leaders, document cases accurately, and suggest process improvements to enhance the consumer journey. The role includes onboarding and training, plus a pathway for development and potential growth into managerial or other internal roles.

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FursaFursa
Procter & Gamble
Procter & Gamble
1 month ago

Brand & Consumer Junior Advisor with German (full-time or part-time)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live

Job Summary

Represent iconic consumer brands in the German market by responding to inquiries across multiple channels (written and phone) with empathy and professionalism. You’ll manage complaints and resolve issues in coordination with team leaders, document cases accurately, and suggest process improvements to enhance the consumer journey. The role includes onboarding and training, plus a pathway for development and potential growth into managerial or other internal roles.
Location: Romania
Workplace: Hybrid
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Act as a trusted brand ambassador and consumer champion for P&G consumers and brands in the German market
  • •Manage inquiries across multiple channels (written and call interactions) using a people-oriented approach
  • •Resolve complaints efficiently and collaborate with team leaders for timely solutions
  • •Document cases accurately and suggest process improvements to enhance the consumer journey
  • •Ensure cases are followed through to resolution and consumers stay informed, while participating in training and onboarding

Pay and Benefits

Salary: RON 9,200 monthly
Perks:Health InsuranceLife InsuranceAccident CoverageMeal AllowanceRemote WorkEmployee Assistance

Key Requirements

  • •Be a student from at least the 2nd year of a Bachelor’s degree and above, for full-time or part-time options
  • •Proficient German verbal and written communication skills
  • •Strong communication, empathy, and a genuine passion for consumer care
  • •Team-oriented mindset with self-motivation
  • •Ability to manage inquiries and complaints professionally across multiple channels
Education:Bachelor's
Skills:CommunicationEmpathyProblem-solvingTeamworkSelf-motivation
Languages:German

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn