Server Customer Debug Engineer

AMD
United States
Workplace: HybridFull timeUSD 141,050 - 241,800 annuallyFunction: Hospitality & Food ServiceEducation: bachelorsSkills: ["Collaboration","Problem-solving","Root-cause analysis","Cross-team coordination"]

Drive high-visibility customer issue closure for AMD server platforms by performing silicon/system debug and root-cause analysis. Partner with global engineering teams to resolve failures across RAS, PCIe, memory, MCA/MCE, CXL, and micro-controller subsystems. Provide validation and debug recommendations, use tools like protocol analyzers and JTAG/SCAN, and support bring-up through production phases of SOC programs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AMD
AMD
15 hours ago

Server Customer Debug Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive high-visibility customer issue closure for AMD server platforms by performing silicon/system debug and root-cause analysis. Partner with global engineering teams to resolve failures across RAS, PCIe, memory, MCA/MCE, CXL, and micro-controller subsystems. Provide validation and debug recommendations, use tools like protocol analyzers and JTAG/SCAN, and support bring-up through production phases of SOC programs.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Work with customers on RAS, PCIe, Memory, MCA, CXL, and micro-controller failures to resolve problems.
  • •Collaborate with AMD global teams to identify best solutions.
  • •Provide validation and debug recommendations for customer validation, new features, and debug questions.
  • •Use debug tools (e.g., debug scripts, protocol analyzers, SCAN and JTAG tools) to narrow down and root-cause failures.
  • •Debug issues across bring-up, validation, and production phases of SOC programs while engaging relevant software/hardware/design teams.

Pay and Benefits

Salary: USD 141,050 - 241,800 annually

Key Requirements

  • •Bachelor’s or master’s in computer engineering or computer science or electrical engineering.
  • •RAS (reliability, availability and serviceability) validation and debug experience.
  • •PCIe/CXL functional and protocol debug experience, including IP bring up, validation, and analysis.
  • •Memory and MCA/MCE (machine check architecture and exception) validation and/or debug experience.
  • •Programming/scripting skills (e.g., Python, C++, Perl, Ruby) and debug techniques using tools such as protocol analyzers and scopes.
Education:Bachelor's in computer engineering or computer science or electrical engineering
Skills:CollaborationProblem-solvingRoot-cause analysisCross-team coordination
Languages:English
Tech Stack:PythonC++PerlRubyPCIeCXLRASMCAMCEJTAGSCANProtocol analyzerScopeX86

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn