FMCG Commercial Operations Project Intern (E-Commerce) - 2026 Start (BS/MS)

TikTok
Ho Chi Minh City
Workplace: OnsiteInternshipFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Attention to detail","Analytical skills","Collaboration","Proactiveness","Adaptability"]

Join TikTok’s Commercial Operations team to support TikTok Shop merchant growth through short, impactful projects. You’ll help acquire and incubate online merchants by managing outreach, onboarding, and seller account operations, including education, issue resolution, and campaign updates. You’ll also assist during onboarding with platform setup guidance and troubleshooting, improving workflow efficiency and merchant experience for Health, Beauty, and Personal Care sellers.

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FursaFursa
TikTok
TikTok
1 month ago

FMCG Commercial Operations Project Intern (E-Commerce) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Join TikTok’s Commercial Operations team to support TikTok Shop merchant growth through short, impactful projects. You’ll help acquire and incubate online merchants by managing outreach, onboarding, and seller account operations, including education, issue resolution, and campaign updates. You’ll also assist during onboarding with platform setup guidance and troubleshooting, improving workflow efficiency and merchant experience for Health, Beauty, and Personal Care sellers.
Location: Ho Chi Minh City
Workplace: Onsite
Employment Type: Internship · 3 months
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Support acquisition and incubation of online merchants via seller outreach, onboarding, and account growth initiatives
  • •Manage seller accounts by providing seller education, resolving operational issues, and coordinating campaign updates
  • •Assist merchants during onboarding with platform setup guidance, troubleshooting, and campaign execution support
  • •Analyze seller performance and operational processes to identify growth opportunities and improve merchant engagement
  • •Provide administrative support and operational troubleshooting to improve workflow efficiency and merchant experience

Key Requirements

  • •Actively enrolled university student
  • •Outstanding attention to accuracy and clean, perfect formatting
  • •Highly motivated to learn about social commerce, enthusiastic, and proactive
  • •Strong analytical skills
  • •Good knowledge of Microsoft Office and Google Workspace tools
Experience:E-commerceSocial commerceTikTok ShopFMCG
Education:Bachelor's
Skills:Attention to detailAnalytical skillsCollaborationProactivenessAdaptability
Tech Stack:Microsoft OfficeGoogle Workspace

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn