Box

1 month ago

Senior Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead renewal negotiations for Box’s largest enterprise customers, coordinating with Sales and Customer Success to maximize renewal value and identify expansion opportunities. Manage ~100 renewals per year, drive multi-year deals, and coordinate cross-functional stakeholders to close contracts and forecast outcomes in SFDC.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Engage with Box’s most strategic customers to ensure they have a seamless renewal experience and realise the current and future value they receive from the content cloud.
•Manage approx 100 customer renewals per year
•Engage in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities.
•Coordinate across an internal set of multi-functional stakeholders such as accounting/finance, professional services, account executives, customer success, channel management, legal, and the deal desk to ensure maximum revenue is achieved within the renewal event
•Create proposals, prepare contracts, and drive full agreement to closure

Pay and Benefits

Perks:PensionMedicalDentalPaid LeaveGym Membership

Key Requirements

•5+ years B2B Enterprise Sales, Renewals, Enterprise Account Management, Procurement/contracting experience, or an equivalent customer facing role.
•Experience negotiating $100k - $1M deals with complex commercial terms while navigating internal stakeholder requirements
•Experience with consumption based pricing models (AI units, API calls) or variable demand models is a big advantage
•Strong oral and written communication skills
•Ability to acquire an understanding of the general functions of other divisions and their role in assisting with Renewals

Experience:5+ yearsEnterprise softwareSaaSAI

Skills:CommunicationNegotiationStakeholder management

Languages:English

Tech Stack:SFDCSalesforceAI

Company Brief

Box

Provides cloud content management, file sharing, and collaboration services for businesses, enabling secure content storage, workflow automation, and integrations with enterprise apps to manage and share files across organizations.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Redwood City, United States

Founded: 2005

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Box