Box Office Representative - Landmark Credit Union Live

Live Nation Entertainment
Milwaukee
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Relationship building","Attention to detail","Customer service","Independent work"]

Assist guests at Landmark Credit Union Live by selling admission tickets, handling will-call and mobile ticket needs, and answering customer questions in person and over the phone. Support day-to-day box office operations, verify ticket authenticity, help guests choose seats using the venue seat map, and provide accommodations for guests with special needs. Maintain customer service standards, follow safety rules, and help close the venue after show.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Representative - Landmark Credit Union Live

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Assist guests at Landmark Credit Union Live by selling admission tickets, handling will-call and mobile ticket needs, and answering customer questions in person and over the phone. Support day-to-day box office operations, verify ticket authenticity, help guests choose seats using the venue seat map, and provide accommodations for guests with special needs. Maintain customer service standards, follow safety rules, and help close the venue after show.
Location: Milwaukee
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Sell admission tickets and greet guests at the box office while maintaining superior customer service.
  • •Perform box office opening and closing procedures and assist with will-call orders by verifying customer information.
  • •Help customers with mobile tickets and guide seat selection using the venue seat map.
  • •Answer customer questions in person and over the phone, accurately accept payments, and verify ticket/pass authenticity.
  • •Provide accommodations for guests with special needs, assist with venue directions, and support emergency guidance and end-of-show venue closeout.

Key Requirements

  • •High school diploma or equivalent.
  • •Familiarity with Microsoft Office Suite, Windows-based PC programs, and smartphones.
  • •Strong attention to detail, quality, and accuracy for ticketing and payments.
  • •Previous experience with ticketing systems preferred.
  • •Excellent verbal and written communication skills and strong relationship-building ability.
Education:High School
Skills:CommunicationRelationship buildingAttention to detailCustomer serviceIndependent work
Tech Stack:Microsoft Office SuiteWindowsSmartphones

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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