Account Manager, Fashion, Womenswear (Philippines E-Commerce)

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Negotiation","Attention to detail","Logical problem solving","Teamwork"]

Manage fashion womenswear merchants on ByteDance’s marketplace by acquiring and incubating brands and big sellers, building long-term relationships, and negotiating deals tied to campaign and seasonality. Drive merchant growth and best customer experience by improving service quality and conversion, and by leveraging scalable programs and tools for merchant management. Communicate effectively with Chinese-speaking sellers and use Excel/PowerPoint to support performance optimization.

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FursaFursa
ByteDance
ByteDance
1 month ago

Account Manager, Fashion, Womenswear (Philippines E-Commerce)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage fashion womenswear merchants on ByteDance’s marketplace by acquiring and incubating brands and big sellers, building long-term relationships, and negotiating deals tied to campaign and seasonality. Drive merchant growth and best customer experience by improving service quality and conversion, and by leveraging scalable programs and tools for merchant management. Communicate effectively with Chinese-speaking sellers and use Excel/PowerPoint to support performance optimization.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Acquire and incubate brands, principals, and big merchants that drive large GMV.
  • •Build and maintain merchant relationships; negotiate and secure best deals by campaign or seasonality.
  • •Identify and develop collaborative opportunities aligned with merchants’ short- and long-term plans, including JBPs.
  • •Maintain seller service quality (e.g., low cancellation/return rates) and support shipping and other factors to increase conversion and customer satisfaction.
  • •Manage merchants using scalable incubation and management programs and tools.

Key Requirements

  • •Bachelor’s degree or above.
  • •3+ years of experience in e-commerce industry.
  • •Excellent interpersonal and negotiation skills.
  • •Medium oral proficiency in Mandarin Chinese for communication with Chinese-speaking sellers.
  • •Proficient in Excel and PowerPoint with attention to detail and strong problem-solving.
Experience:3+ yearsE-commerce
Education:Bachelor's
Skills:Interpersonal skillsNegotiationAttention to detailLogical problem solvingTeamwork
Languages:Mandarin Chinese
Tech Stack:ExcelPowerPoint

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn