Sr. Account Manager

Sony Interactive Entertainment
San Mateo
Workplace: HybridFull timeUSD 161,300 - 241,900 annuallyFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Analytical thinking","Relationship building","Cross-functional collaboration"]

Own day-to-day relationships with assigned partner studios, ensuring operational handoffs and overall partner health. Develop deep knowledge of each partner’s business and long-term vision, identify portfolio and live-service opportunities, and provide guidance on content pipelines and operational/technical issues. Lead account planning, business reviews, and reporting, aligning studio priorities with PlayStation opportunities while tracking progress in Salesforce and supporting joint events and forecasting.

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Sony Interactive Entertainment
Sony Interactive Entertainment
3 days ago

Sr. Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own day-to-day relationships with assigned partner studios, ensuring operational handoffs and overall partner health. Develop deep knowledge of each partner’s business and long-term vision, identify portfolio and live-service opportunities, and provide guidance on content pipelines and operational/technical issues. Lead account planning, business reviews, and reporting, aligning studio priorities with PlayStation opportunities while tracking progress in Salesforce and supporting joint events and forecasting.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the day-to-day business for assigned partner studios and ensure smooth operational handoffs through internal teams.
  • •Develop and maintain comprehensive knowledge of partners’ business, portfolios, and long-term strategic vision.
  • •Identify business opportunities across partners’ portfolios and live services.
  • •Provide guidance as a first point of contact for content pipeline and other operational or technical situations impacting business rhythm.
  • •Execute studio relationship development, business planning sessions, and reporting (including CRM tracking via Salesforce) to meet annual KPIs.

Pay and Benefits

Salary: USD 161,300 - 241,900 annually
Perks:Health InsuranceDentalVision401kPaid LeaveWellness StipendEmployee Discounts

Key Requirements

  • •Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience.
  • •10+ years of experience in Sales, Account Management, Publisher Relations, Studio Relations, Technical Account Management, or other relevant service-oriented revenue roles.
  • •Strong verbal and written communication and interpersonal skills.
  • •Analytically minded with data experience.
  • •Experience working in Video Gaming, Media, Entertainment, High-tech, or related verticals is a plus.
Experience:10+ yearsVideo gamingMediaEntertainmentHigh-tech
Education:Bachelor's in Business, Marketing, Communications, or related field
Skills:CommunicationInterpersonal skillsAnalytical thinkingRelationship buildingCross-functional collaboration
Languages:English
Tech Stack:Salesforce

Company Brief

Sony Interactive Entertainment
Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.
Industry: Gaming
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Mateo, United States
Founded: 1993
WebsiteLinkedIn