Sales Operation Specialist

Stanley Black & Decker
Shanghai
Full timeFunction: SalesExperience: 2+ yearsEducation: associatesSkills: ["Cross-departmental communication","Process implementation","Teamwork","Attention to detail","Compliance and confidentiality"]

Own sales policy operations and compliance by standardizing SOPs, retiring outdated documents, supporting process reviews, and improving rule implementation accuracy. Act as the primary point of contact for new dealer onboarding, ensuring qualification screening and high-quality channel master data. Coordinate daily sales data cleansing, verification, report consolidation, and cross-department governance while enforcing confidentiality for core business information.

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Stanley Black & Decker
Stanley Black & Decker
1 day ago

Sales Operation Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own sales policy operations and compliance by standardizing SOPs, retiring outdated documents, supporting process reviews, and improving rule implementation accuracy. Act as the primary point of contact for new dealer onboarding, ensuring qualification screening and high-quality channel master data. Coordinate daily sales data cleansing, verification, report consolidation, and cross-department governance while enforcing confidentiality for core business information.
Location: Shanghai
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Standardize sales policies and SOPs through internal release/version control, including regular reviews to retire outdated or conflicting process documents.
  • •Support compliance reviews of existing processes and propose optimization ideas to improve implementation efficiency and accuracy.
  • •Manage end-to-end new dealer onboarding, including qualification screening, master data maintenance, discrepancy resolution, and file management.
  • •Maintain channel master data quality by reviewing and cleaning up dormant/invalid dealer records and updating channel data.
  • •Coordinate daily sales operations activities such as data cleansing/verification, report consolidation, documentation governance, and confidentiality enforcement.

Key Requirements

  • •Associate degree or above, preferably in Business Administration, Marketing, or a related field.
  • •Minimum 2 years of experience in channel management, dealer operations, or sales support.
  • •Excellent cross-departmental communication and coordination skills, with the ability to drive process implementation.
  • •Strong sense of compliance and confidentiality, with attention to detail.
  • •Ability to perform under pressure in an operational environment.
Experience:2+ yearsChannel managementDealer operationsSales support
Education:Associate's
Skills:Cross-departmental communicationProcess implementationTeamworkAttention to detailCompliance and confidentiality

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website