Clarion

3 months ago

Implementation Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Implementation Manager needed in NYC to lead end-to-end customer deployments of Clarion’s SaaS platform in healthcare, coordinating cross-functional teams, managing timelines, and translating client needs into platform configurations while driving go-lives and post-launch account health.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own implementations end-to-end: Run every customer deployment from kickoff through go-live.
•Execute the non-engineering implementation work: Collect inputs and configure the platform where tooling allows.
•Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins.
•Run UAT and drive go-live: Coordinate testing sessions and manage production cutover.
•Own accounts post-launch: Lead recurring syncs, monitor metrics, and surface expansion signals.

Pay and Benefits

Salary: USD 135,000 - 180,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceCommuter BenefitsEquity

Key Requirements

•Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company.
•Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation.
•Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines.
•Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and stakeholders.
•Bias toward action: You do the work yourself and drive execution rather than waiting.

Experience:HealthcareSaaS

Skills:CommunicationLeadershipProblem-solvingStakeholder managementCollaboration

Languages:English

Tech Stack:APIsSaaSIVRTelephony

Company Brief

Clarion

Builds AI-driven voice and messaging agents that automate patient communications and administrative workflows for healthcare providers, reducing hold times, no-shows, and administrative burden.

Industry: HealthTech

Company Size: Micro (1 to 10 employees)

Growth: Early Stage Startup

Funding: Pre Seed

Headquarters: New York, United States

Founded: 2024

Website LinkedIn

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Clarion

3 months ago

Implementation Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own implementations end-to-end: Run every customer deployment from kickoff through go-live.
•Execute the non-engineering implementation work: Collect inputs and configure the platform where tooling allows.
•Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins.
•Run UAT and drive go-live: Coordinate testing sessions and manage production cutover.
•Own accounts post-launch: Lead recurring syncs, monitor metrics, and surface expansion signals.

Pay and Benefits

Salary: USD 135,000 - 180,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceCommuter BenefitsEquity

Key Requirements

•Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company.
•Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation.
•Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines.
•Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and stakeholders.
•Bias toward action: You do the work yourself and drive execution rather than waiting.

Experience:HealthcareSaaS

Skills:CommunicationLeadershipProblem-solvingStakeholder managementCollaboration

Languages:English

Tech Stack:APIsSaaSIVRTelephony

Company Brief

Clarion

Builds AI-driven voice and messaging agents that automate patient communications and administrative workflows for healthcare providers, reducing hold times, no-shows, and administrative burden.

Industry: HealthTech

Company Size: Micro (1 to 10 employees)

Growth: Early Stage Startup

Funding: Pre Seed

Headquarters: New York, United States

Founded: 2024

Website LinkedIn