Applied Materials

4 weeks ago

Epitaxy Customer Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Perform Tier I epitaxy customer support tasks, including wafer measurement, wet cleans, preventative maintenance, and basic corrective maintenance support. Independently complete kit management activities such as disassembly, cleaning, and rebuilds, and learn diagnostic techniques using documentation and test equipment with guidance from senior engineers. Diagnose and resolve basic technical problems, follow IP and safety procedures, and represent the company professionally with strong customer service.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Perform standard Tier I procedures including wafer measurement.
•Perform preventative maintenance and wet cleans independently.
•Assist senior engineers with corrective maintenance as needed.
•Disassemble, clean, and rebuild kits as part of kit management quality.
•Diagnose and resolve basic technical problems while maintaining professional customer interactions and safety compliance.

Travel: Medium travel

Key Requirements

•Perform standard Tier I procedures including wafer measurement.
•Independently perform preventative maintenance and wet cleans.
•Assist senior engineers with corrective maintenance as needed.
•Use diagnostic techniques, documentation, and test equipment (with assistance) to address issues.
•Comply with safety procedures while working in a clean room environment using required PPE.

Skills:Customer serviceProfessional communicationSafety focusPositive attitudeNeat organization

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

4 weeks ago

Epitaxy Customer Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Perform standard Tier I procedures including wafer measurement.
•Perform preventative maintenance and wet cleans independently.
•Assist senior engineers with corrective maintenance as needed.
•Disassemble, clean, and rebuild kits as part of kit management quality.
•Diagnose and resolve basic technical problems while maintaining professional customer interactions and safety compliance.

Travel: Medium travel

Key Requirements

•Perform standard Tier I procedures including wafer measurement.
•Independently perform preventative maintenance and wet cleans.
•Assist senior engineers with corrective maintenance as needed.
•Use diagnostic techniques, documentation, and test equipment (with assistance) to address issues.
•Comply with safety procedures while working in a clean room environment using required PPE.

Skills:Customer serviceProfessional communicationSafety focusPositive attitudeNeat organization

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor