Client Advisor - Mandarin Speaking Heathrow T5 (Hounslow, , GB)

Burberry
United Kingdom
Workplace: OnsiteFull timeFunction: SalesSkills: ["Client engagement","Communication","Commercial awareness","Adaptability","Collaboration"]

Create personalized, elevated luxury experiences for Burberry clients at Heathrow Terminal 5, building long-term relationships that drive loyalty and repeat business. Use expertise in Burberry products, collections, and heritage to inspire purchases, provide tailored styling recommendations, and meet individual and team sales objectives. Support a collaborative store environment and uphold Burberry’s high service standards while connecting with international clients in a dynamic retail setting.

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FursaFursa
Burberry
Burberry
6 hours ago

Client Advisor - Mandarin Speaking Heathrow T5 (Hounslow, , GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Create personalized, elevated luxury experiences for Burberry clients at Heathrow Terminal 5, building long-term relationships that drive loyalty and repeat business. Use expertise in Burberry products, collections, and heritage to inspire purchases, provide tailored styling recommendations, and meet individual and team sales objectives. Support a collaborative store environment and uphold Burberry’s high service standards while connecting with international clients in a dynamic retail setting.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Deliver a personalised luxury experience tailored to each client’s needs.
  • •Build and nurture long-term client relationships to encourage loyalty and repeat business.
  • •Share expert knowledge of Burberry products, collections, and brand heritage to inspire purchases.
  • •Provide styling guidance and tailored recommendations that enhance the customer experience.
  • •Contribute to store performance by achieving individual and team sales objectives.

Key Requirements

  • •Fluent in Mandarin and English, with confident communication for a diverse client base.
  • •Previous experience in luxury or premium retail, or another customer-focused environment.
  • •Strong client engagement skills with a genuine passion for delivering exceptional service.
  • •Commercial awareness with the ability to identify opportunities and achieve sales goals.
  • •Knowledge of fashion, styling, and luxury products (or a strong interest in developing expertise).
Experience:Luxury retail
Skills:Client engagementCommunicationCommercial awarenessAdaptabilityCollaboration
Languages:MandarinEnglish

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn