Analyst, Digital Analytics
American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 3+ yearsEducation: bachelorsSkills: ["Data storytelling","Communication","Organization","Detail-oriented","Stakeholder management"]Build and maintain dashboards, recurring reports, and ad hoc analyses for customer experience initiatives. Monitor digital products and platforms using analytics tools (including Adobe Analytics and Quantum Metric) to track KPIs, OKRs, and performance via scorecards and alerts. Analyze multi-source data to uncover trends and opportunities, partner with product/technology/business teams for reporting needs, and collaborate with Data Engineering to resolve data issues and improve analytics capabilities.

