Pro Pickup Counter Sales Associate

Ferguson
United States
Workplace: OnsiteFull timeUSD 17.22 - 24.08 hourlyFunction: SalesSkills: ["Attention to detail","Independent work","Communication","Safety","Multitasking"]

Pick will-call and Pro Pickup orders accurately and quickly to meet daily service expectations (under one hour per order). Verify product, quantities, and staging locations, manage replenishment and cycle counts, and support inventory accuracy. Provide customer-facing help, process cash card payments and returns/credits, coordinate pickups with internal partners, and use systems to track orders and notifications in a safe, organized pickup area.

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FursaFursa
Ferguson
Ferguson
1 day ago

Pro Pickup Counter Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Pick will-call and Pro Pickup orders accurately and quickly to meet daily service expectations (under one hour per order). Verify product, quantities, and staging locations, manage replenishment and cycle counts, and support inventory accuracy. Provide customer-facing help, process cash card payments and returns/credits, coordinate pickups with internal partners, and use systems to track orders and notifications in a safe, organized pickup area.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Pull will-call and Pro Pickup orders accurately and efficiently to meet daily service expectations in under one hour.
  • •Maintain picking pace (225–280 order lines/day) while prioritizing accuracy and safety.
  • •Verify product, quantities, and staging locations to ensure orders are complete and ready for pickup; adjust work assignments as needed.
  • •Perform replenishment tasks, cycle counts, and report inventory discrepancies to support ongoing order flow.
  • •Provide customer-facing support as needed, including assisting pickups, processing cash sales card payments, and coordinating with counter or Pro Pickup team members.

Pay and Benefits

Salary: USD 17.22 - 24.08 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental Leave

Key Requirements

  • •1–2 years of experience in a customer-facing, warehouse, counter, or order fulfillment role.
  • •Ability to work independently during assigned shifts while staying aligned with counter, warehouse, and Pro Pickup processes.
  • •Comfort balancing customer interaction with physical work such as picking, loading, and unloading materials.
  • •Basic proficiency using systems to manage order status, notifications, and pickup workflows.
  • •Strong attention to detail to support order accuracy, returns, credits, and DispatchTrack data.
Skills:Attention to detailIndependent workCommunicationSafetyMultitasking
Tech Stack:DispatchTrack

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn