Brokerage Client Service Associate - Charleston, West Virginia

Truist Financial
Charleston
Workplace: OnsiteFull timeUSD 50,000 - 70,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Telephone skills","Client communication","Time management","Professional interaction","Self-directed work"]

Provide end-to-end operational and client-servicing support for Financial Advisors in a branch office setting. Assist with preparing financial plans, conducting investment research, receiving and placing client orders, and processing corporate actions as warranted. Schedule appointments, manage advisor calendars, handle new account paperwork, support report reviews, and mitigate risk through authentication of client communications. Also help capture sales opportunities using internal and bank leads.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Truist Financial
Truist Financial
2 days ago

Brokerage Client Service Associate - Charleston, West Virginia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Provide end-to-end operational and client-servicing support for Financial Advisors in a branch office setting. Assist with preparing financial plans, conducting investment research, receiving and placing client orders, and processing corporate actions as warranted. Schedule appointments, manage advisor calendars, handle new account paperwork, support report reviews, and mitigate risk through authentication of client communications. Also help capture sales opportunities using internal and bank leads.
Location: Charleston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Assist Financial Advisors in servicing clients by preparing financial plans, conducting investment research, and completing client trades and transactions.
  • •Receive and place orders as directed; respond to client queries on market information and order features (e.g., quotes, news, GTC expiration, settlement).
  • •Process corporate actions where required (e.g., tender offers, optional dividends, and exercise of warrants/rights).
  • •Schedule and confirm client appointments and support client record maintenance; prepare meeting agendas and summaries; answer/return calls and manage the expense report process.
  • •Mitigate risk through appropriate authentication standards for client calls and assist with operational tasks such as account updates and ACAT initiation.

Pay and Benefits

Salary: USD 50,000 - 70,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Leave

Key Requirements

  • •Bachelor's degree or equivalent experience and related training.
  • •Experience in the securities industry and/or a sales assistant role.
  • •Knowledge of securities markets and brokerage accounts, including features and attributes of annuity products.
  • •FINRA SIE and Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses (licenses must be obtained within 365 days of employment).
  • •Exceptional telephone skills and professional communication with clients, plus proficiency in basic computer applications such as Microsoft Office.
Experience:Securities industrySales assistantBrokerageCall centerOutbound sales
Education:Bachelor's
Skills:Telephone skillsClient communicationTime managementProfessional interactionSelf-directed work
Licenses:FINRA SIEFINRA Series 7FINRA Series 66
Certifications:FINRA SIEFINRA Series 7FINRA Series 66
Languages:English
Tech Stack:SalesforceMicrosoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn