Sr. Specialist - Country IT Service Continuity Management (Bangkok, TH, 10330)

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-3 yearsSkills: ["Stakeholder management","Risk management","Documentation management","Governance participation","Process improvement"]

Own and manage IT service continuity for Allianz Technology, ensuring agreed minimum service levels and disaster recovery targets (RTO, RPO). Lead IT service continuity support activities, including risk assessments and audit action completion, and design continuity mechanisms in collaboration with regional IT, architecture, and support teams. Maintain DR documentation and ensure preventive and recovery measures are regularly tested, documented, and communicated through governance meetings and stakeholder support.

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FursaFursa
Allianz
Allianz
3 hours ago

Sr. Specialist - Country IT Service Continuity Management (Bangkok, TH, 10330)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own and manage IT service continuity for Allianz Technology, ensuring agreed minimum service levels and disaster recovery targets (RTO, RPO). Lead IT service continuity support activities, including risk assessments and audit action completion, and design continuity mechanisms in collaboration with regional IT, architecture, and support teams. Maintain DR documentation and ensure preventive and recovery measures are regularly tested, documented, and communicated through governance meetings and stakeholder support.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Ensure Allianz IT and Allianz Technology teams can meet minimum service levels (RTO, RPO) by reducing crisis/disaster risks and planning IT service recovery.
  • •Own and manage the integrity of IT service continuity management (ITSCM) services, including keeping continuity requirements and capabilities regularly reviewed.
  • •Lead ITSCM support: make sure teams understand duties for service continuity impacting incidents and disasters, and manage Group-led risk assessments of critical IT.
  • •Design continuity mechanisms and procedures with regional IT, architecture, and support teams, including assuring BIAs, ITSCM mappings, risk assessments, and prioritization of critical services.
  • •Coordinate ITSCM training and testing with BCM, maintain DR documentation and records, manage audit actions, and present ITSCM topics at governance meetings.

Key Requirements

  • •At least 1-3 years of experience in IT BCP, DR, or IT service continuity management.
  • •Design and implement IT service continuity methods, disciplines, tools, reporting, and disaster recovery processes.
  • •Own and manage IT service continuity services to keep support staff familiar with roles, duties, and required information.
  • •Experience working closely with key stakeholders, with experience in the insurance industry being a plus.
  • •AI-future skills such as ChatGPT or Copilot 365 are an advantage.
Experience:1-3 years
Skills:Stakeholder managementRisk managementDocumentation managementGovernance participationProcess improvement
Tech Stack:ChatGPTCopilot 365

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn